CORE Billing Issues

St00EEeSt00EEe Lincoln, NERed Chipper Posts: 19 ✭✭
It seems like every time I go to access CORE, I have to update my billing information again to access it. Anyone else have that problem?
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  • TheGameKatTheGameKat Posts: 3,931 -
    St00EEe wrote: »
    It seems like every time I go to access CORE, I have to update my billing information again to access it. Anyone else have that problem?

    That shouldn't be happening. Could you please email [email protected] with your account info.
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  • TheGameKatTheGameKat Posts: 3,931 -
    Additional thought: it sounds like it may be simply that you're not logged in. Try accessing via "CORE Dashboard" on the options above.
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  • St00EEeSt00EEe Lincoln, NERed Chipper Posts: 19 ✭✭
    TheGameKat wrote: »
    Additional thought: it sounds like it may be simply that you're not logged in. Try accessing via "CORE Dashboard" on the options above.

    Definitely a possibility. Since I upgraded to PRO, I haven't had the issue.
  • TheGameKatTheGameKat Posts: 3,931 -
    Ah good. I alerted the tech team anyway. We're actually about to do a major overhaul of the interface so that the forum talks to the pay site in a friendlier way. It's something of a moving target since the two are on different platforms, and if you've ever worked with third party IT you'll be aware that whenever they say "back compatible" they're probably lying.
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